Privacy Policy
for STALLPRO
Effective Date: July 18, 2025
Contact Email: info@stallpro.in
Website: www.stallpro.in
Parent Company: AeternityChat (https://aeternitychat.in/)
1. Introduction
This Privacy Policy explains how STALLPRO, a product of AeternityChat, collects, uses, discloses, and safeguards your information when you use our website, platform, or WhatsApp automation services. We are committed to protecting your personal data and your right to privacy.
By accessing or using our services, you agree to this policy. If you do not agree, please do not use our platform.
2. Information We Collect
We collect the following types of information:
a. Personal Information
Name, email address, phone number
Company name, business category
GST number or company registration (for onboarding purposes)
b. Automated Data
IP address, browser type, device information
Interactions on our website (cookies, session data)
Chat interactions through WhatsApp API
c. Leads & User Data
Visitor contact details submitted through QR scans or chatbots
Messages exchanged between users and your WhatsApp Business account
3. How We Use Your Information
We use the data we collect to:
Set up and operate your WhatsApp Business API account
Create and deploy chatbots and automation workflows
Manage leads through the STALLPRO dashboard
Send alerts, messages, or updates to your business
Improve the functionality and user experience of our services
Fulfill legal and compliance obligations
4. Data Sharing and Disclosure
Your data is never sold or rented to third parties.
We may share information with:
Meta (Facebook) for WhatsApp Business API provisioning
Technical partners for hosting, backend, and communication services
Government authorities, if legally required
All integrations and sharing are conducted with strict data protection agreements.
5. Data Storage and Security
We store your data securely using industry-standard encryption and access controls. Data is stored on secure servers located in India or in compliance with applicable data protection laws.
6. Retention of Data
We retain customer and lead data for as long as necessary to provide services and comply with legal obligations. If you cancel your account, we may retain minimal identifying information for recordkeeping.
7. Your Rights
You have the right to:
Access the information we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Revoke consent where applicable
To exercise these rights, email info@stallpro.in.
8. Cookies & Tracking
Our website uses cookies to improve user experience, track visitor behavior, and deliver targeted content. You may disable cookies through your browser settings.
9. Third-Party Links
Our website or messages may contain links to third-party platforms. We are not responsible for the privacy practices of those websites.
10. Updates to This Policy
This policy may be updated periodically. The most recent version will always be available on this page.
Last updated: July 18, 2025